The Organizational Ombudsman

The Organizational Ombudsman

Origins, Roles, and Operations : A Legal Guide

Book - 2010
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This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Publisher: Chicago : American Bar Association, c2010.
ISBN: 9781604427783
1604427787
Branch Call Number: 342.73066/HOWARD
Characteristics: xxix, 642 p. ; 22 cm.

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