The Nonverbal Advantage
Secrets and Science of Body Language at WorkUnknown - 2008
Body language in the workplace matters. Studies confirm that people form opinions of one another within the first seven seconds of meeting, and professionals with great nonverbal communication skills gain a documented advantage over their competitors. To help business readers both re-master the lost skills of in-person communication and prepare for the coming visual tech revolution, Carol Kinsey Goman shows how to accurately decode body language and how to use body language in the workplace to help build trust and credibility with customers, colleagues and clients.
Publisher: San Francisco, Calif. : Berrett-Koehler Publishers, Inc., c2008.
Branch Call Number: 650.13/GOMAN
Characteristics: 202 p. : ill. ; 23 cm.